At BritishTheatre.com, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you interact with our website. Our primary role is to share news and updates, while Headout manages all ticket sales and customer service.

1. Information We Collect

We only collect personal information with your consent. This includes:

• Email Subscriptions: If you sign up for our newsletter, we collect your email address to send you updates and promotions. We use Brevo (formerly Sendinblue) to manage our email subscription list.The types of information we may collect include:
• Personal Details: Name, email address, and other contact information for newsletters.
• Technical Data: IP address, browser type, and other analytics data (collected via cookies, including Google Analytics).

2. How We Use Your Information

We use the information collected for the following purposes:

• To send you newsletters and marketing materials (with your consent)
• To analyse traffic and user behaviour via Google Analytics

We ensure that emails are only sent to subscribers who have provided explicit consent. Every email we send includes a clear unsubscribe link, allowing you to easily opt-out of future communications at any time.

We do not handle ticket sales or customer service directly. Headout manages all transactions and interactions related to ticket purchases.

3. Third-Party Data Sharing

We do not sell or trade your personal information. However, we work with the following trusted third parties:

• Brevo (formerly Sendinblue) for managing newsletter subscriptions
• Google Analytics for analysing website performance
• Headout for all ticket sales and customer service. All data related to ticket transactions, payments, and customer inquiries are managed solely by Headout in accordance with their Privacy Policy.

4. Ticket Sales and Customer Service

All ticket sales and customer service are handled by Headout. When purchasing tickets, your personal data will be processed by Headout and is subject to their terms and privacy policies. For any questions or issues related to ticket purchases, please contact Headout directly. BritishTheatre.com is not involved in the ticketing process or customer service.

5. External Links

Our website may include links to other websites. These links are provided as suggestions only, and clicking on them will direct you to third-party sites. Please be aware that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies and terms of use of each individual website before providing any personal data or engaging in any transactions.

6. Cookies and Tracking

Our website uses cookies to enhance your experience, analyse site usage, and support marketing efforts. This includes third-party cookies from partners like Google Analytics and social media platforms. You can manage cookie preferences through your browser settings or via the cookie banner on our website.For more information, visit our Cookie Policy.

7. How We Store and Protect Your Data

We store your data securely and only for as long as necessary for the purposes outlined in this policy. We take appropriate measures to prevent unauthorised access, loss, or misuse of your data. These include:

• SSL encryption for secure browsing
• Password protection and regular security audits
• Restricted access to personal data

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information.
• Erasure: You may request the deletion of your personal data, subject to legal and operational constraints.
• Restriction: You can request that we restrict how we process your data.
• Data Portability: You can request to receive your data in a structured, commonly used format.If you wish to exercise any of these rights, please contact us at [email protected].

9. Changes to This Policy

We may update this policy from time to time to reflect changes in legal requirements or business operations. Please review this page regularly to stay informed of any updates.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected]