British Theatre

Venue

the-other-palace-studio

4.7 · 2.2k Google reviews Box office closed · opens 10am

The Other Palace is a theatre in London's Off West End which opened on 18 September 2012 as the St. James Theatre.

Photos via Google. Attributions: The Other Palace, Maycon Pablo, Sarlochan Bhambra, James and Nhu Milton

Google rating

4.7 ★ (2.2k)

Venue info

The Other Palace is a theatre in London's Off West End which opened on 18 September 2012 as the St. James Theatre.

History

Described as "the first newly built theatre complex in central London for 30 years", the building was designed by Foster Wilson Architects. The theatre began its debut season in September 2012 with the London premiere of Sandi Toksvig's Bully Boy. After its acquisition by Really Useful Theatres Group, Paul Taylor Mills was appointed as the new artistic director, with a programme intended to develop new musicals. The name change became official in February 2017. In June 2018, Chris Harper stepped into the role of Director of Programming. In May 2021, Lloyd Webber announced he was putting the theatre up for sale, calling the decision "heart-wrenching" and adding that he hoped "the future owners will love it as much as I have." In October 2021, it was announced the theatre had been sold to Bill Kenwright. Kenwright had previously produced musicals including Heathers and Be More Chill at The Other Palace.

La Strada – London transfer following UK tour, directed by Sally Cookson, starring Audrey Brisson The Last Five Years (2016) – starring Jonathan Bailey and Samantha Barks The Wild Party (2017) – starring Frances Ruffelle and John Owen-Jones Big Fish (2017) – UK premiere starring Kelsey Grammer, directed by Nigel Harman Eugenius! (2018) – World premiere (following concert at London Palladium in 2016) Heathers The Musical (2018 – 2023) – UK premiere (following workshop in the studio in 2017) before transferring to the Theatre Royal Haymarket, starring Carrie Hope Fletcher The Messiah (2018) – London transfer following UK tour, written and directed by Patrick Barlow, starring Hugh Dennis, Martin Marquez and Lesley Garrett Falsettos (2019) – UK premiere starring Daniel Boys, Joel Montague, Laura Pitt-Pulford, Oliver Savile. Natasha J Barnes, Gemma Knight-Jones Amélie (2019) – UK premiere (London transfer following UK tour), starring Audrey Brisson Be More Chill (2020) – UK premiere (cut short due to COVID-19 pandemic) Cruel Intentions: The '90s Musical (2024) – UK premiere The Lightning Thief: The Percy Jackson Musical (2024) – UK premiere 50 First Dates: The Musical (2025) – World premiere

Box office hours

Box office closed · opens 10am

  • Monday: 10:00 AM – 6:00 PM
  • Tuesday: 10:00 AM – 8:00 PM
  • Wednesday: 10:00 AM – 8:00 PM
  • Thursday: 10:00 AM – 8:00 PM
  • Friday: 10:00 AM – 8:00 PM
  • Saturday: 10:00 AM – 8:00 PM
  • Sunday: 11:00 AM – 6:00 PM

These are the box office (ticket desk) hours supplied by Google. The theatre itself opens around 45 minutes before curtain-up — always check your ticket for the performance start time. You can book online any time through British Theatre.

Accessibility

Available at this venue:

  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Not available at this venue:

  • Wheelchair-accessible parking

Accessibility information supplied by Google Maps. Please contact the venue directly to confirm details for your visit.

What visitors say

5.0 · a month ago
It is one of the most prominent theatres in London, renowned as a creative hub for developing new musicals and for hosting the UK premieres of acclaimed productions. With its comfortable seating, well-appointed bar, and welcoming, friendly staff, visitors are made to feel both comfortable and valued from the moment they arrive.
— PA Jos
5.0 · 3 months ago
Wonderful theatre and all of the staff are so friendly and kind. I have been to see a few things here and the Productions are always so so good. My only comment is that the seats are unusually small and close together. My partner and I are average sized and only 6ft. It was pretty uncomfortable having to sit 'side saddle' through an entire show and I could feel the breath of the stranger next to me on my arm... however the show was incredible so well worth it.
— KRISHAN PARMAR
5.0 · a month ago
Such a lovely, welcoming theatre! The information on the website is great; I especially liked that they give a rough guide of distance from Victoria Station, as they put 2 to 5 minutes walk, taking into account that some of us may be slower. Two or so weeks before the show we were attending, I received an email, asking if I needed any extra support as someone with access needs, which is lovely! They suggested better, as in less steps, seats for me and changed them, and I still got a great view. They offered to let me in earlier, so I wouldn't get jostled on the stairs; we arrived later than they suggested because of a delay in tubes (still 30 minutes before the show started), and they still let us in first. Everyone, from booking, to receptionists, to ushers, to bar staff, were so friendly and helpful. I have seen two fantastic shows at this theatre, both have been brilliant, and I would especially love to see Unfortunate again (and again! I've seen it 3 times already!), but it's the theatre itself, or, more specifically, the staff, that makes me want to go back. Thank you.
— Vie Portland
5.0 · 3 months ago
The Other Palace is one of London's most modern theatres and therefore has the thing most important to any good theatre: a strong gradient. Unlike the largely terrible theatres of the West End, you won't be leaning over the heads of the person in front of you, no matter how tall they are. Even the back row at The Other Palace has fantastic views of the stage making even the cheap seats a bargain. It's a fantastic space, in short. Add to that a top class theatre bar and varied and interesting programming, and frankly, you've got a pretty fantastic theatre. Absolutely worth a visit in my view.
— Jack Rear

Reviews sourced from Google Maps.

Live venue listings

REVIEW: This Joint Is Jumpin', The Other Palace Studio ✭✭✭✭

9 April 2017

View listing

REVIEW: Murder For Two, The Other Palace Studio ✭✭✭✭

7 March 2017

View listing

Nearby venues

Frequently asked questions

What's on at the-other-palace-studio?

There is no production currently on sale at the-other-palace-studio. Check back soon, or browse our full list of West End shows.

How can I contact the-other-palace-studio?

You can call the-other-palace-studio on 020 7592 0302. For tickets and bookings, please use British Theatre to secure the best seats.

What are the box office hours at the-other-palace-studio?

The the-other-palace-studio box office (ticket desk) operates: Monday: 10:00 AM – 6:00 PM; Tuesday: 10:00 AM – 8:00 PM; Wednesday: 10:00 AM – 8:00 PM; Thursday: 10:00 AM – 8:00 PM; Friday: 10:00 AM – 8:00 PM; Saturday: 10:00 AM – 8:00 PM; Sunday: 11:00 AM – 6:00 PM. Right now the box office is closed · opens 10am. The theatre itself opens around 45 minutes before curtain-up — and you can book online any time through British Theatre.

Is the-other-palace-studio accessible?

the-other-palace-studio offers wheelchair-accessible entrance, wheelchair-accessible seating, wheelchair-accessible toilets. Please contact the venue directly if you have specific access requirements.

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